Sub-processor and sub-suppliers
List of sub-processors and sub-suppliers other than Identity Issuers:
Sub-processors
Business name | Company registration number | Address | Service | Processing | Legal basis |
Microsoft Ireland Operations, Ltd. | IE256796 | Carmenhall Road. Sandyford, Dublin 18, Ireland | Hosting services and core systems | End user personal data as defined in the DPA Appendix Checklist | DPA |
46elks AB | 556838-8184 (SE) | SMEDSGRÄND 4, 753 20 Uppsala, Sweden | SMS Gateway (primary) | End user phone number. | DPA |
Mailgun Technologies, Inc. | | 535 Mission St. 14th Floor San Francisco, CA 94105, USA | Hosting of mail server for notification emails | End user e-mail address | DPA/SCC – EU/EEA |
Twilio Inc. | | 375 Beale Street, Suite 300, San Francisco, CA 94105 | SMS Gateway (secondary) | End user phone number | DPA/SCC – EU/EEA |
Sub-suppliers
Business name | Company registration number | Address | Service | Processing | Legal basis |
Gainsight | 10662016 | WeWork Fox Court, 14 Grays Inn Rd, London WC1X 8HN, United Kingdom | Customer Success tool | Customer contact mail address, unless generic email is provided. | DPA/SCC – EU/EEA |
H1 Communication AB | 556730-0610 (SE) | Öneslingan 5, 832 51 Frösön, Sweden | Support services (ticket handling, call center, e-mail support) | Customer contacts (e-mail, phone), end user personal data as defined in the DPA Appendix Checklist | DPA |
Salesforce salesforce.com EMEA Limited | 05094083 | Floor 26 Salesforce Tower, 110 Bishopsgate. EC2N 4AY London, United Kingdom, EU/EEA | Support and incident management | Customer contacts are registered in Salesforce CRM system with name, email address and phone number. | DPA/SCC – EU/EEA and UK |
Zendesk, Inc. | | 1019 Market Street, San Fransisco, CA 94103, USA | Support and incident management | Customer support e-mails are processed in Zendesk, with e-mail address/phone number and name of requestor. | DPA/SCC – EU/EEA |